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Margaret Ann Smit Review of The Highlands at Brighton
Horrible! The staff could care less about the pat...
Horrible! The staff could care less about the patients. There rude, insensitive to the patients and no matter who you talk to about your loved ones care they can t be bothered. My brother was there 4 months and he died under their neglect. This facility is owned by the University of Rochester, this is not a State run facility, I was shocked to see the condition and unsanitary care they give these patients.
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