AC Frees

Review of Mayfield Toyota

We have been coming to Mayfield Toyota for so many...

We have been coming to Mayfield Toyota for so many years before we relocated. Their sales team is truly amazing and we got great deals with our brand new vehicle at the time (even for our second brand new vehicle).

Unfortunately though, we discovered that their service team is not that understanding. Each time we take our vehicle for service, we feel the pressure of agreeing to whatever service they recommend because their team members seems to be infuriated; not sure why since we are calm and compliant. There were instances that we asked to come back because we can't afford those additional service/s (plus they're not critical) and we would explain that to them but we're usually faced with a negative response.

We all have different priorities in life so it really helps to be understanding towards each other. This is something that we hope their team would realize and work on.