It feels like you re disturbing the staff. Like yo...

It feels like you re disturbing the staff. Like you are intruders. The valet was super friendly but after that, numerous mistakes were made and no apologies were given. When we explained what had happened to the check out agent, he simple looked at us with no reaction or acknowledgement. The room smelt like mold. They charged us for breakfast when we had it included in our rate. The beach was so rough we couldn't walk on it.. the bar lost our bill and brought us the weong one. We waited 40 minutes to get our bill. Not impressed at all!
The only nice part was the complimentary upgrade with an ocean view but the room smelt so bad so I dont even know if that was a nice gesture lol.