Logan McClish

Review of Navias

Do yourself a favor and find another FSA service p...

Do yourself a favor and find another FSA service provider.
It feels like pulling teeth to get anything approved. If they think they can deny a claim, they will. They even denied a claim that was WORD FOR WORD on the approved claims benefits list. It's my money going into their system, I shouldn't have to fight tooth and nail to use it. The debit card is also nearly useless because it doesn't work at most pharmacies I've tried. They say you don't need to set up a PIN, but at most places it won't work without one, and then trying to set up a PIN made me want to pull my hair out again. I imagine if the debit card actually worked like it's supposed to, then more people would get their claims.