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I rarely give reviews - good or bad - but I think ...

I rarely give reviews - good or bad - but I think this place deserves one. I have been to this shop a few times, most recently for a bridesmaid dress (the bride was not local and asked that we wear a specific brand/designer, which Apropos carries). Every time I have been to this shop, whether they are busy or not, I've been treated as if I'm not there. They literally stick you and the dress(es) in a changing room and then forget about you - you have to go find them when you have a question or need their help with fitting, etc. Very poor customer service. When they have helped me (after I found them and asked) I've found them to be rude and almost disrespectful, like I'm wasting their time (again, whether the store is busy or dead). Also, the place is a mess. I realize there are tons of dresses (which is definitely a plus) but I feel like the staff can't find anything - the dress binders, the appointment book, the customer profiles, etc. It's always a mad search when they need to pull information, just adding to the stress of the situation - which is maybe why the saleswomen are so cranky to customers.

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