Robert Starke

Review of Lexus of Portland

My mother bought a Honda that had a few issues. T...

My mother bought a Honda that had a few issues. The issues that it had were what you would expect from any used vehicle. Minor paint blemishes, one of the compartment doors didn t work exactly right and a rock chip in the windshield. Like I said, it was what I would expect from any used vehicle. What I did not expect was that the dealership would fix everything and give my mom with the exception of the miles on car a new car. There was one more issue with the child lock on the rear door that was not discovered until a few weeks after the purchase. Lexus gave my mother a new Lexus to drive while the fixed the lock issue. This is way more than I would expect from a dealership.

Ryon Johnson is the man that my mother and I worked with. I will be buying my next car through him and Lexus of Portland.

P.S. Great coffee and pastries while you wait.