Executive Office of Elder Affairs Review

Well said by the person who also gave the one star, there should be aware to put in a negative 10stars!!! No one over sees the assisted living the Executive directors can do what ever they like! at one facility back in 2014 my mother had a 4 inch gash in her head assisted living said they did night checks she was in bed so all was OK! they had the rug torn out and replaced and the mattress shampooed before I could even get there! I asked for a fall report and this is the lie I got "you just push a button and it goes to the state there is not written report" they stole money from my mother, I have a pix of my mother with a black eye and in turn they reported me for elder abuse and EOEA just made me guilty w/o ever even speaking with me! in 2016 i was charged an extra 1500.00/mo for hospice care that was provided by a third party and paid for by medicare and Donna Bucca from EOEA told me her exact words were "I AM GOING TO FIND A BETTER WASY FOR THE FACILITY TO BILL" WHO IS EOEA WORKING FOR THE FACILITY OR THE ELDERS???the last place my mother was at they pulled her out of her room of 3 years put her in a room in another area were everyONE fails and dies soon after. my mother was starved to death and took a year to die that is how much fight she had in her at 94/95 . THE site will not let me upload pixs but I have pixs of bleeding hands, bruised face, she is all bones that make holocaust pixs look fat!!! but Gerry delucca from elders service told me that is great care and he will not let her be moved to a nursing home because she will not get the care in a nursing home. how true she will not be starved to death, she will get fed in a nursing home, meals will be served to her, she will be allowed to leave her room in a nursing home!!! POLITICIANS IT IS TIME TO REGULATE ASSISTED LIVING AND STOP THE ABUSE!!!!!!!!!!!!!!!!!!!!!!!!!

EOEA has NO business overseeing the Assisted Living Industry. Why? It's simple: an elderly person physically injured, neglected, emotionally harmed and/or financially exploited MUST be documented under only one (1) jurisdiction to prevent and stop these crimes of elder abuse. Law enforcement MUST do the same investigation into these crimes to a person over sixty (60) as they would to a fifty-nine (59) year old. Massachusetts' EOEA is breaks the thread of an elder abuse investigation when the elderly person is moved from a hospital to an Assisted Living residence where these abuses do occur back to an Emergency Room where overworked doctors and nurses don't file Mandatory Reports of "suspicion" of elder abuse to a rehabilitation facility and back to the Assisted Living Residence (nothing more than an apartment with a man sledding title) where law enforcement has NO jurisdiction to investigate the real cause of elder abuse.

If a person sixty (60) years of age or over, is being physically assaulted the police investigate. They don't send a piece of paper by fax to the EOEA. They investigate and the criminal is prosecuted.

An elderly person being assaulted in an Assisted Living Residence and rushed to an Emergency Room does NOT in Massachusetts have that same law enforcement protection to prevent and stop future assaults.

Our elderly are bleeding in pain.
STOP the politics and put all places of elder "care" under the same law enforcement to PREVENT and STOP the physical injuries, neglect, emotional harm and financial exploitation of our elderly as Massachusetts is required to do under the federal law that defines the crime of elder abuse.

Nothing but helpful people whenever I have called and they have helped immensely.

Those in charge haven't the least clue what reality is on the ground faced by Elders. Perhaps were they to drop the politics of protecting the lobbyists -- the perpetrators -- they would learn what they need to know if they are to serve actual Elders, instead of the industries that exploit them while Elder Affairs rearranges deck chairs in order to protect the perpetrators.

Clue: No one at Elder Affairs is designated to receive complaints; because they do not accept complaints. And don't be fooled by the fact of Ombudsman: Her job is to protect the state-funded perpetrators. The state Elder Abuse laws are simply not enforced. And enforcement is left to those who can't afford lawyers. And that is no accident.

The very immature person who answers your phone maybe reflecting the attitude of the person she works for.
As an ex civil servant may I remind you, you work for the people. If you don't have enough common decency to hear what a constituent's issue is before opening your mouth then what good are you? Then you're another wasteful agency.

I have never had a problem with this office. I have had companies in Massachusetts try and take advantage of my father having dementia for monetary gain. These companies were Harbor Health in Mattapan and Senior Whole Life in Cambridge. Stay away from them because they treated my father terribly.