The service less than adequate. Jim Ellis is the...

The service less than adequate. Jim Ellis is the only place that has serviced my brand my brand new car I purchased from them. After 15000 miles a tire was splitting not only did they not honor replacing the tire by offering a pro rated discount but they tried to sell me two tires and said I had a nail in the other front tire which upon my going back to the service workshop it did not have any problems just a speak on the tire you could flick off with your nail. Really you do not know the difference? When I called the manufacturer of the tire they said it was never rotated thus wear on the tire and it was probably an old tire thus the splitting. Long story short the head guy at Jim Ellis called and danced around the subject and once I sent him the information he requested showing they have probable negligence and some responsibility, I never heard from him again. Would never use this dealership again and I am going to upgrade at end of year. Guess they think once they make the sell they have your money they do not have to provide customer service let alone exceptional customer service, well they are wrong someone else will get my upcoming money.