Went to the Casino on Christmas 2016 with my girl ...

Went to the Casino on Christmas 2016 with my girl friend (I'd like to make a note we are an interracial couple, I'm white she's black). We frequent this place and generally stay in the High Limit area or the 2nd floor, this night was no different we had spent roughly $600 and had came to a stopping point where my girl friend wanted to spend the remainder of her gambling funds on a specific slot machine in the HL area called Brazil (there is only one in the entire building). So we go back to the HL to find a frequent player that we know can be there for a long time so being Christmas and not having to work on Monday we decide it's no big deal to just wait for her to finish (we where prepared to wait hours if need be). Fast forwarding about an hour of waiting my young black girl friend had been patiently sitting about 20ft away playing on her phone and occasionally glancing up to see if he machine was open yet (it gets packed and since there is only one Brazil it's usually a waiting game if you want to play it) and I had been ping ponging between 3 reel slots on occasion doing some spins here or there and security (Bonnie) comes over and tells us she's received complaints that we're making people uncomfortable and nervous being in the area cause they feel like we are watching them and I explain that I had been playing and that my gf was simply waiting on Brazil to open and we where prepared to wait all night it wasn't a big deal to us. Bonnie leaves and 5 minutes later comes back and blurts out in front of everyone in the area "YOU GUYS HAVE TO LEAVE I'VE RECEIVED TWO COMPLAINTS NOW YOU'RE MAKING PEOPLE UNCOMFORTABLE" in utter disbelief and shock since we know a lot of these frequent players (we frequently play there shoulder to shoulder with them) we leave the area and I request to speak to a manager. The manager whom I can't recalls name (shorter lady, red hair) comes out of the door with a completely disgusted and dismissive attitude towards us hears our complaint of how we was treated and basically tells us we're loitering about and look like the type of people (or at least my gf does apparently since the lady confirms that I had been playing so I was OK but my black gf who was patiently sitting and waiting must be lurking about to rob old white ladies or pick up scrap money and tickets the elite player drop. Get real people, I'm a manager in my career and I've had to deal with complaints before and the first thing I would have done is validated the claim and if that was impossible to do I would have came out and spent some time observing the situation myself to make an accurate judgement call and then if I felt it was warranted I would have pulled the couple in question aside in private and explained the situation to them I would have then spoke to the person reporting the complaint and informed them of the discussion and the decision that had been made but I would have under no circumstances at all had security come over and blurt out in front of numerous people that we're making others feel uncomfortable by merely being in their presence cause guess what? You've now made the couple feel comfortable, you've created a hostile and unwelcome playing environment for us and for people that didn't have a problem to start with you've now put them on edge in regards to us for no reason at all.

In closing no Caesars property will ever get our money again, we can just easily stay at a MGM property in Vegas (they will happily match our tier status) and visit the other local casinos when we decide to gamble in the future.