Awful service, lack of contact from the office and...

Awful service, lack of contact from the office and really hard to get through to anyone. 2 offers made and fell through but we've found out the offers were by the same person. I have no idea how they wouldn't be aware of this and why they would allow this to happen. This has been going on for months and nothing seems to be happening. They don't seem to go much to earn the fees, I definitely would not recommend them.