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This time around our car experience wasn't the gre...

This time around our car experience wasn't the greatest. Both my husband and I decided we needed a larger vehicle for us and our kids. We decided we were going to go the used route which we have done in the past with no issues. We purchased a 2013 Honda Pilot 2 weeks ago. As of today we have found numerous problems that Middletown Honda refuses to acknowledge. We have left several messages for the used car manager and the service manager trying to get these items rectified. Even though there was no car fax obviously doesn't mean that the vehicle was never in an accident.... A day after getting the vehicle home we noticed a kink in the right fender and upon closer inspection we noticed that the front bumper doesn't fit properly as it over hangs on both sides and there has been bad body work done to the fender... we called Honda and they had me drop off the pilot so I was without a car for the day and they did not provide a loaner.. they "attempted" to realign the bumper only to have it line up on one side only. I then noticed that the step pad on the rear bumper was lifting and when I had a body shop inspect it they said that someone had used double sided tape to attach this... this part snaps into the bumper.... so they ordered me a step pad and when I brought the vehicle to them to have them install it they noticed that the back bumper wasn't attached properly.. so they realign it for me and attempted to snap on the new step pad... only to find it doesn't fit! So I had them remove the bumper per their suggestion to make sure that the bumper on the rear of the vehicle is in fact a HONDA bumper... well it is NOT! Its some no named aftermarket bumper from China. They suggested that they front bumper is also aftermarket just by the fit since HONDA and ACURA are notorious for aftermarket parts that do not fit. I am not expecting a used vehicle to be in perfect condition but I feel that something should be done to rectify this issue. I didn't just got to a small mom and pop car shop I came to a HONDA dealer and purchased a certified pre-owned, so obviously who ever inspects the vehicles when they are traded in doesn't know what they are doing. I have yet to make my 1st car payment and already the repairs that need to be done to this vehicle are over $2000!!

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