The room is not very clean and the bathroom floor ...

The room is not very clean and the bathroom floor is dirty. We paid for a suite on the 5th floor to receive what they call The Royal treatment, there's nothing Royal about it! Very overpriced for what you get. The air conditioner is so loud you can't hear the TV. The room amenities are outdated. The only thing I like is the layout of the room. This hotel could be very lovely if they paid more attention to the details and stepped it up several notches. There are much better resorts to choose from so we won't be returning to this one!