Brandi Shell

Review of Embassy Suites Little Rock

This is a beautiful hotel. There were little thing...

This is a beautiful hotel. There were little things here and there that were inconvenient, like the fridge in room 530 that doesnt open.... But nothing as bothersome as breakfast not being on time. We chose this hotel specifically for the convience of not having to stop for breakfast with a 2 room group of 7, and couldnt even so much as get a drink before we left. Nothing was out, the morning clerk seemed to be inconvenienced to check on breakfast for us... And when she did, seemed unbothered that not one thing was out after 6:30.
I left a complaint about wanting to speak to someone and have yet to hear from anyone.
Spending an extra $35 dollars on coffee and morning drinks alone is unacceptable when you choose an Embassy.... Expeccially having to make extra stops with a group during a pandemic.