The snow slopes themselves are great but the incom...

The snow slopes themselves are great but the incompetent staff ruin the experience.

Both the booking and renting system is broken and needs to be improved for the customers sake. Staff don't seem to know what they're doing and are incapable of helping out when an unexpected situation occurs. Despite getting in the line early and booking in advance, it took well over an hour for me to get to the slopes because of an error on their part.

Lockers cost $2 and should you need to access your bag during a break from the slopes, you'll have to pay another $2 to lock it up again.

Food is expensive and mine contained a piece of packaging. When notifying the waitress, I was not charged for the meal and was given a free drink although she did tell me "you're lucky it was only paper, I've seen worse". She went on to tell me how a customer had experienced finding an insect in their burger.

So yeah, I'd avoid this place where possible. It's a shame because the surrounding is magnificent but its hard to appreciate it after all the stress caused by the unacceptable service.