Margarita L

Review of Shangri-la's Edsa Plaza Hotel

Exceptional and wonderful customer service from th...

Exceptional and wonderful customer service from the staff as usual, except for the female staff who assisted me at the bakeshop, i guess she was new or was substituting for someone else, she didn't know the prices of the food items and had to call one of her co-workers on the phone and took a while to ring my items up. I wasn't in a hurry and all but still, it took her 5 min.or more just asking the food prices and trying to work out the cash register.
Overall though, our family had a delightful and comfortable stay and will definitely come back