Dayna Huot

Review of Thomson MacConnell Cadillac

My husband and I would like to share with you how ...

My husband and I would like to share with you how pleased we were with our experience at TMC.

My husband and I were in a couple weekends (Nov 2018) ago to purchase a 2012 Honda Odyssey and were blown away by the kindness of your staff. George (the general manager) was very friendly, helpful and welcoming. Having done a lot of car shopping in the last few months, we have never once even spoken with a manager, let alone been shown the help and service George showed us. When I dropped the Honda off for service the following week, George was waiting for me with a loaner car ready and warmed up immediately when I arrived. I mean, wow! That exceeded ALL of my expectations.

Farris in the service department provided wonderful help and service as well, and Mike, we were thankful for your straightforward sale of our van.

We will no doubt shop for our next car at your dealership FIRST, as well as spread our recommendation to others. As a consumer expecting to dread my car buying experience, I can genuinely say that I enjoyed the process of buying our van!

Most of all, thank you for giving us the same care and respect, as customers of a pre-owned car, as you would a brand new car.