Dennise De Reza

Review of Lake Granbury Medical Center

I suffered a severe car accident in September 2017...

I suffered a severe car accident in September 2017 and was taken to Lake Granbury Medical Center immediately. Unfortunately, the accident was a hit and run. Even though we tried numerous times to come to a reasonable conclusion with my insurance carrier, they denied any coverage for medical expenses; therefore, I ended up with an enormous debt. After trying to resolve this bill in a number of different ways for about two years, I finally received a definite answer in February 2019. First, Mrs. Kim Claiborne very nicely helped me fill out a charity application. Then, she sent it to Mrs. Wendi Rosson, who was most definitely an angel sent from above that at all times made me her priority. Then I provided her with all the information needed to fully complete my application and patiently waited for a response. After all this time of desperation and having this tremendous weight on my shoulders, I was finally relieved. Mrs. Rosson gave me the green light I was so desperately waiting for. She assured me that in less than a month I would be debt free and I could not be any happier nor assimilate such breathtaking news. Mrs. Rosson brought back light and tranquility to my life and this is why I will forever be grateful and in debt to her for working her unbelievable magic in such a desperate situation. Sadly, not everyone knows that this hospital and their employees are not always there to bring sorrow and doubt, but they are there to help any situation a patient might encounter. Lamentably, I do not agree with all the negative reviews written by others because I personally have always had a great experience every time I have gone. Whether it is for medical or financial reasons, but they have always been extremely attentive and polite. I am tremendously thankful with Mrs. Kim, Mrs. Rosson, the CFO and Lake Granbury Medical Center for helping me overcome this debt.