Absolutely the worst service I've ever experienced...

Absolutely the worst service I've ever experienced. For the amount of money you have to pay to stay here, there is no excuse for this awfulness. From the time we checked in, things were bad. Check-in was at 3:00 p.m., but it was 7:30 p.m. before the room became available.

When we went to the watering hole known as Uncle Buck's located right at the back of the Pyramid, the service only got worst. Bartender couldn't serve more than one person at a time and you were lucky to get that. After 4 hours of not getting past sobriety, we finally trudged up to the rooms and low and behold, half of our party didn't even have pillowcases on the beds. And some were still in a state of disarray and hadn't been cleaned. Truly unbecoming of such an establishment.