Everyone we interact with there is always friendly...

Everyone we interact with there is always friendly. Our dog is a little afraid of slippery floors, and they go above and beyond to make sure she is as comfortable as can be when we get her checked in for her appointment (on a few occasions, they've put rugs or blankets down on the floor for her to sit on to help her relax a little bit). Open and honest about pricing and what they think needs to be done to best treat our dog.