Kay.Tolentino Gaspar

Review of Taal Vista Hotel

The efficiency of the staff more than compensated ...

The efficiency of the staff more than compensated for whatever they lack in terms of toiletries and other room amenities. Around 2am, our air conditioner in the room started leaking heavily that it almost flooded the whole room. Called front desk and after 5 or so minutes two technicians arrived and started fixing the problem. Trouble shooting was done in less than 20 minutes and everything was back to normal, they cleaned up the mess and was out immediately. Though we have to ask for toilet paper several times at least the quick response more than makes up for it. The view of course was fantastic.