Our first visit was ruined by a condescending sale...

Our first visit was ruined by a condescending sales woman. Prior to visiting, my girlfriend and I were researching vehicles in the area and settled on three different makes from Ford - for their good reputation and reliability. We narrowed our choices and sought to test the vehicles at the Woody Anderson in Huntsville. Upon arriving, we were not approached; it was hard to track anyone down. After wandering in and out of the buildings, we found someone who could help us. Kathey Hamer sat us down in an office and almost instantaneously shot off questions about our income, and after getting out a few words, she quickly told us one could not be approved without a co-signer. In my experience, the Finance Department discusses financing issues. At this point, it appeared as if she already decided we were wasting her time. After 15 minutes of us repeating to her what vehicles we were interested in, we only heard more snide and belittling comments. I finally insisted that we go physically look at vehicles.
Finally in front of the vehicle! This was the most pleasant part of the experience because the salesperson had left us alone to inspect the car. We then told the sales woman about a similar vehicle we were considering at another dealership, and she instantly told us about their new "no-haggle price" policy.
The final straw was when she threw up her hands and said, "You guys must've had some bad experiences at car dealerships, because y'all are really defensive." I reminded her that we are the customers, and a salesperson's responsibility is to listen to the customers' concerns. At this time I finally decided it was best to say thank you and leave. She was judgmental and unpleasant from start to finish.

Before this experience, I had heard overall good things about Woody Anderson Ford. I know, for certain, that anyone who gave me this recommendation did not deal with the same salesperson that we did. I would hope that the rest of the sales team is different - they may be, we'll never find out. We will be vehicle hunting elsewhere.