cyrielle verstuyft

Review of LE TOUESSROK

Worst service ever. Everyone is very lazy, and ver...

Worst service ever. Everyone is very lazy, and very unfriendly. There is just no communication between the staff. We booked a trip to a school to help kids, and no one knew of anything. When we arrived at the school they told us there was supposed to be someone from the hotel with us. ( no one ever told us anything, or didn t even know about the booking) . Everything In the hotel takes hours... if you order a drink at the bar, you can wait 45 minutes min. at least for a simple drink like a dry martini. You also need to go and get your own menu since no one is paying attention to the costumer. Food in the buffet is very poor. Half of the things you want to order is not available . Everything is basically self service. The Management is non-existent in the hotel. If you complain to them politely about something, they don t do anything else then say a simple very fake sorry. The only nice thing here is the sushi restaurant. I wouldn t recommend this at all. Four seasons in Mauritius is a million times better.