Susan Simon

Review of Brown's Volkswagen Jaguar

I love, love, love Brown's VW. I came to Virginia ...

I love, love, love Brown's VW. I came to Virginia on route to South Carolina as we are building a house there. My light bulb on the car needed to be fixed. I called a was told to bring it in. I brought it in an Susan greeted me took all of the info and Jeff took it from there. Jeff noticed my Delaware plates and used to live in DE as well. He also gave us the name of Sushi place near by. Friendly place.
The following week I had to register my car and the DMV says you have get the car inspected. Oh boy, where Im from the inspection is behind the DMV building and you can purchase from 1 to 5 years inspection, not every year. The lady says you can go anywhere for inspection, so I go to Brown's with no appointment. This time
Jeff takes the car gets it inspected and put the plate on and the sticker. He even asked me if I wanted the plate on the front, because he would have to make a hole in the bumper. No thanks I said he knew that SC doesn't use a plate in front
Who needs extra holes on the car. Very kind and considerate. Ok then I get a recall for my 2015 Passat emissions. I make an appointment and this time I get Kyle. A very nice guy, he took the car in came back to let us know the deal which is a good practice. When you take your care to be worked on sometimes it might need something else done to it they let you know right away. The car was ready in no time. This was really a long review, we can always complain in length, so I wanted to give all the Kudos I could. Keep up the great work you all ROCK. I'll miss you when I get to SC..