C

Clare Sim

4 years ago

Wonderful hospitality, loved how every single staf...

Wonderful hospitality, loved how every single staff would greet and smile even I was just cycling past their buggy. I appreciated the prompt response of the service centre to all my requests including a smaller bicycle and my preferred pillows. I loved the turn down service as well. Its just that once, I switched on the Do Not Disturb sign and the housekeeping still came in just when I was about to have a bath. I managed to put on a towel before he stepped into the room, but that was not a pleasant experience. He apologised and said the sign was not turned on outside (I was in villa 329, would be great if this can be checked and fixed) and made sure to ask me what time he can come back. I also found the omelette a tad too oily at breakfast.

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