J

Jill Shumpert

3 years ago

First of all I waited on hold for 15 min. without ...

First of all I waited on hold for 15 min. without anyone returning to the phone, so I went inside and placed my order. When I went inside I had to let them know that they were able to hang the phone up because I was the person on hold! Secondly, I got home only to find that what I was given was incorrect. If I wanted Traditional Wings I would have ordered them, which I did not, also, part of my order was missing. I was asked by a manager to come back to the store, which I refused to do because I don't live close to where I picked up the food, so he refunded the difference between the types of wings and the missing food. I, on the other hand remained hungry, the kids had to eat! Don't know if I'll be returning!

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