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A P Review of JW Marriott at Lenox
I'm sure some people have good experiences here. B...
I'm sure some people have good experiences here. But mine isn't the case .they have a interim GN who is careless and does not address issues. He is impossible to get a hold of. So if you have an issue at all during your stay don't expect to get it addressed EVER .It's been months I sent the complaint to Marriott directly and they sent to the hotel , again the hotel is careless. It's been several months. Thanks alot JW .I am a platinum member of Marriott and will never stay here again.
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