Randy Connelly

Review of Double Tree Rockville

This was a horrible hotel. Far as I am concerned ...

This was a horrible hotel. Far as I am concerned it does not deserve the name Hilton. At check in I was given a room which was not what I had booked; they did correct the issue. However, the wifi did not reach my room. The staff gave me a cord for direct connect but there was no connection port in the room. The turn down service did not resupply my room with washcloths. The staff never delivered them even after notifying the front desk. Then to top off the whole stay; I woke to find the carpet soaked in my room; from an apparent leak in the wall. Unfortunately for me it soaked thru my travel bag soaking my clothes.