Mark Liu

Review of Double Tree Sonoma County

This could be an isolated incident but the lady at...

This could be an isolated incident but the lady at the registration was pretty rude. I'm confident it's the individual who's not professional or had a bad day.

Guaranteed warm cookies and she gave us cold one.

Room was average. The furniture is fine but the fixture gives you a motel feel. The bedding was clean and comfortable.

The house keeping service was good too, ask for tooth brush and offered to come down to pick up at front desk and they immediately offered to bring it to our room.

Jacuzzi was very nice. Hot and strong jet. Some places don't heat it up that much.

Parking cost $10.

Lobby bathroom tissue was creatively repaired. Wish it's more professionally done. Confirmable hotel but not a 4 stars.