loren mehl

Review of Jack Powell Chrysler Jeep Dodg...

The service itself was ok but the customer service...

The service itself was ok but the customer service was horrible. I paid for something i thought should be covered by my warranty. The service clerk told me it was too late on a friday to contact corporate to find out but promised he would on Monday and would definitely call me back.

5 weeks later and nothing on that...but i've been contacted by phone twice and by text asking for my review and I detailed the issues...both people i spoke to said they would have the customer service manager contact me to resolve but never a single word from anyone.

Do not trust these folks!