William Weber

Review of Champion Chevrolet

My Bolt required a callback repair and I was infor...

My Bolt required a callback repair and I was informed by Northstar. I called the service department and had to leave a message. No one called me back. I tried for two more times leaving a message and the service department did not call me back. I call the person who sold me the car. He said the would go down to service and call me back. I was not call back. This went on for another 2 weeks. Finally, I complained to Chevrolet via Onstar. I got a call within 15 minutes and was scheduled for the recall in a week. I was told that it would talk 2 to 3 hours and to leave the car. I dropped the car off at before 9am scheduled appointment. At 1PM I called and was told the repair would take all day. They cleaned the car and the service person I talked with in person was fine. That was my experience with Champion Chevrolet. Beware that if you leave a message with the service department, they may not call you back even after you leave repeated messages. You may have to compliant to Chevrolet national to get service to call you. I bought the car at Champion and expected they would give their customer good follow up service but I was wrong. That aside, I love the Chevy Bolt.