Seems like a nice hotel. But my rooms ac was broke...

Seems like a nice hotel. But my rooms ac was broken. I thought it was me but could tell there was about a ten degree difference between the hallway cool and room warm. Called down and their respose was replace the air filter. Gave the next day to fix, but never happened. No real dinning you just order from the bar. Good food but $$$$$.
Would have been only one star but gym was decent. Our company had training over here earlier in the year and we had bad experience with the conference room with hidden fees with equipment we did not request. I decided to give them a second shot but no luck.
Will not stay again and removed from our trusted hotels list.