Darrell Wilson, service advisor at Honda of Serram...

Darrell Wilson, service advisor at Honda of Serramonte saved me a lot of money in repair costs on my Honda 2010 Accord. I took in my car for service and found out that repairs were on the engine based on their diagnostic tests. What was to be a $3000+ job was reduced to $228 in actual repairs! Why? Because Darrel took the time and effort in trying to see if Honda could cover some of the costs being that the car was well maintained and with low mileage even if the warranty had just recently expired. The good news is that Honda agreed to cover not just some but most of the repair. I am so pleased and grateful to Darrell for his service and will definitely recommend him and Honda of Serramonte. This is the reason for this review because of this recent experience (July 24, 2018).