I went into Serramonte Honda for the airbag recall...

I went into Serramonte Honda for the airbag recall. The service I received was of extremely high quality. I was helped by Bobbie Santos. I would have thought because the safety recall was "free" to me, that I would receive less helpful service. But that was not the case. Bobbie did a full inspection of my car, to check that everything was OK (he gave honest feedback that all was good. I highly value honesty in my car mechanic). I also was given a complimentary car wash, which was very much appreciated. I received excellent and honest service, and will be sure to return in the future. I even offered Bobbie a tip, and he declined. To me this exemplifies providing good service for the sake of good service. Which is hard to find. Thank you Bobbie and the Honda Serramonte team.