As a college student finding an apartment can be q...

As a college student finding an apartment can be quite stressful. In the chaos to find an apartment for the Fall/Winter semester with a friend I found what seemed to be the perfect apartment, that had been left completely vacant just weeks before. I called to make sure it was still available and was able to look at it. The guy Porter who showed it to me said no one had applied yet. I quickly applied and payed the $30 fee but because I was under a time crunch I called a few times to see what had happened to my application. stressful! Finally I got an email saying the apartment had already been rented out and my money would be refunded. okay whatever, I'd keep looking! Only my money never got refunded, at least not for a few weeks! After finally expressing my frustrations, Rachel one of the ladies in the office was super nice and even helped me by offering to double check to see if my money had in fact been refunded. She got in contact with me quickly, and when I double checked to confirm with my bank, it had! So i'd say Great customer service that patiently deals with concerns, but long waiting periods if you ever want to try and rent from them.