Jennifer Bain

Review of Newcastle Riverside

Security staff grumpy and rude. One member of staf...

Security staff grumpy and rude. One member of staff in particular bluntly criticising the band in front of fans. Not the right example to be setting to young music fans. One security guard was trying to force one of the young music fans to leave when she wasn't causing any trouble and was clearly waiting in queue to meet the band at merch stand. I thought this was shocking. As a visitor, coming to Newcastle for the first time not impressed very unprofessional and gives your venue a bad reputation. In a way this type of behaviour can be perceived as bullying tactics. Security staff should be there to prevent problems not cause them. The fans were in one tiny corner at the back behaving very well the staff could still clear the venue there was nothing preventing them from doing this and the fans cleared very quickly after meeting the band.