Have been trying to get the information I need to ...

Have been trying to get the information I need to buy out my leased vehicle for one month .Left several phone messages, multiple e-mails have physically been their twice in the last month.Today have to take time out of hectic schedule to demand that I get the information needed since the deadline is in two days.They are claiming that they do not have my e- mail address ,yet I have given them three separate e-mail address's and continue to receive promotional e- mails from them.
Very unprofessional .Shame on you Toyota on the Park.