Overall I was satisfied with the quality of servic...

Overall I was satisfied with the quality of service we received, the hotel is fresh, modern and very clean, the staff are always friendly and helpful, however, I was very disappointed to be charged for a hot chocolate at breakfast, in addition to the 13 charge for breakfast, bearing in mind that my son did not have either tea or coffee as a beverage with breakfast, and only eat a bowl of Coco Pops and half a plate of scrambled egg. While it was only 3.45, paid in cash - still waiting for the change, and of the people that I mentioned it to, the phrase petty has been used a number of times.