I took my 2 grandsons to the zoo today and was reg...

I took my 2 grandsons to the zoo today and was regrettable disappointed. There were not many people there with it being a Wednesday. You would think the staff would be kind and hospitable. That was not the case. The train director did not say a word during the train ride, the gentleman working the ticket stand just took the tickets without anything to say.
I feel like the zoo is extremely short staffed and the animals may be suffering from it. I truly believe one of the frogs on display was dead. The poor moneys were bundled together freezing.
The gift shop was not even open for us to purchase souvenirs for my grandchildren.
Again, very disappointed.