Very Unimpressed

Very Unimpressed

READ CAREFULLY before Signing any deal

I recently purchased a new Toyota Tacoma from this dealership. The staff overall was nice and friendly. They did not honor the site unseen trade appraisal even though when they sent the offer via email it said nothing about deductions made onsite for things like wear and tear on tires etc which they deducted once I had driven 35 miles to their dealership and multiple conversations.

BEWARE however when you get to the business/finance office. I had planned to pay cash however the sales team said to get all the rebates I had to finance a small amount. When I got to the finance office they ask me to review the contract and pick a service plan which was included in the monthly payment. When I ran the numbers they were adding $58 per month for 3 years for the basic service plan. I refused to sign and after a lot of back and forth they removed the plan and agreed to finance at the agreed to interest rate of 4.99%