alysia lopez

Review of Hyatt Lost Pines

The stay was good overall. Service was a hit and a...

The stay was good overall. Service was a hit and a miss. Trevor, our waiter by the pool was the most amazing and attentive person we met at the property. He was a gem! Everyone else from the front desk staff to servers at the restaurant was a-ok. The beds are AWFUL. Seriously, for the price you pay, these are the worst beds I have ever slept in at a hotel. My husband and I woke up with back issues every morning (that is not typical for us at all). The grounds are beautiful, we walked around lots. The pool is bathwater temp, there are leaves in the pool, but the place is full of trees, so that is to be expected. Overall the pool area is nice, especially for kids and families. My daughter loved the pool and the lazy river. The food is meh - you'd be better off driving into Bastrop to eat. Due to covid many of the restaurants are closed, no room service, we stayed 3 nights and had someone clean our room once. I used some free nights to visit this property, I would never pay full price for this place. If you have some free nights it's worth it, otherwise, maybe look elsewhere. It also may be much better when the place is fully operational. I definitely would like to give it a second chance someday.