Abigail Coppola

Review of Cartersville Medical Center

Let me just start out with my husband had his 600 ...

Let me just start out with my husband had his 600 lb Harley slide off the bike trailer onto his arm trapping it between a pole and the bike, it was noticeably swollen, as well as elevated blood pressure (168/111) bc of the pain alone. Triaging system was great loved the triage nurses. And all good ended there. We were brought back to a room with food and Band-Aids, old ivs and food bags left all around the room. No nurse ever came, the doctor showed up poked his arm with two fingers (literally) and said we are going to do a splint and have you go to your orthopedist. Here we are two hours later no splint, no nurse (still never met her, don't even know who she is) and no Motrin, no ice pack. Nothing. We are still here, over two hours. I finally went up to the nurses station where three nurses and a tech were literally sitting talking for over 15 minutes. (Yes at this point I'm Petty and timing them) so I go up and politely ask if she could give me any kind of ETA on the splint she told me no it will be a few minutes bc they are very busy... After she finally looked up our orders and saw a splint and another nurse said oh I don't know how to do one. Are you kidding me this is your level of professionalism. That's supposed to reassure your patients they are safe with you. Then she promptly ignored me and continued having their conversation about how much sleep they got the night before. I am now looking, 32 minutes of not moving, yes seems very busy to me. And before you think I'm Petty, my mother is the an manager of a prominent local ers, my father is a lead paramedic with local county, and myself I have worked in medical field 10 years. I have never ever experienced the horrendous patient care as Cartersville medical center. I would not send a soul to this location until some major improvements have been made.