Melanie Gagliardo

Review of Trio Management, Inc.

Absolutely horrible. No follow through on items, ...

Absolutely horrible. No follow through on items, multiple excuses for why things are not done. Recieved a notice in April that HOA dues were late but never received a notice that they were due to start with then received a notice that they were due in July. Managers are biased, do not follow rules of order for meetings or follow the HOA bylaws. A homeowner showed up with signed proxies and was told that they couldn't use them because they were not on the proxy form sent with the meeting notice. After she showed them that the bylaws do not require it on a specified form, they still would not honor them. Very unprofessional and ignorant of the rules they are supposed to be enforcing.