Blessed Barwick

Review of Pump It Up of West Chester

HORRIBLE!!!!!!!!!! DONT EVER HAVE A PARTY AT THIS ...

HORRIBLE!!!!!!!!!! DONT EVER HAVE A PARTY AT THIS PLACE! My child's party was at 5 and due to it being everyone's first time there a lot of my guest were late trying to find the location (we only got a hour of play time and a hour to eat and cut the cake) (for $280) (rip off) so by the time some of my guest showed up it was already time to go to the party room to eat And cut the cake. At this point only 6 of my birthday guest were present and they only got to play for about 10 minutes and was rushed to the party room with no kid music no television no type of entertainment it was so boring and quiet! Now I understand it was our fault for showing up late but u mean to tell me they get 1 hour to play and then it's time to sit down and eat for the rest of the party? Everything was a huge rush and they need to add extra play areas for so the kids can play freely with out a time frame.. but the worst part of it all is I had a 15 kid package which was $280 but only 6 of my kids showed up and the others didn't make it because the party was OVER soon as we got there l, and I was told "even though only 6 of your kids showed up u still have to pay for 10 kids" which was 265!!! So basically I paid 265 for 6 kids to play for ten minutes and to eat 3 boxes of pizza! WHAT A RIP OFF!!!! My daughters 5th birthday was ruined and none of the kids had fun!! 1hour is not enough play time for kids!! They just want to take your money and rush you to get out so they can take the next persons money ! Those packages shouldn't be anything over $100. Maybe after they collect all of their money from ripping people off they will build a bigger play area so u won't have to be rushed and kicked out and the kids can actually enjoy their FREAKING "PARTY" PS. The front desk older lady with the dry hair/split ends and glasses was very rude and nasty the entire time.