I purchased a GMC Terrain from G'ville Buick appro...

I purchased a GMC Terrain from G'ville Buick approx 2 years ago with an extended warranty and it was a very pleasant experience however the service after the sale has been a total disappointment. I refinanced my car 2 weeks ago and was told by the bank representative and the Extended Warranty Co to contact the orginal dealership (Gville) and speak with a finance manager and they would take care of the extended warranty cancelation and get the refund issued accordingly. I have made 7 calls in a 5 day time frame and no one will return my call. The phone receptionist knows me personally at this time and has apologized each time I call and says she's appalled at their lack of follow up. I guess if they are not making money off of you they no longer have any use for you. Lesson learned.