Marie Toze

Review of Family Medicine Clinic Morsani...

Very disappointing experiences. Despite having doc...

Very disappointing experiences. Despite having doctors under the same USF umbrella, their records systems seem to be separate and don't talk to each other, making it frustrating to have to answer the same questions and fill out the same paperwork. I saw Dr. Mattingly back in mid-December and did a battery of testing for about 3.5 hours. I was released afterward without being told what the next steps were and was too exhausted after the neuro testing for that to cross my mind. A few weeks later when I called, I was told my records would be mailed to me. About 6 weeks later I called since I still hadn't received them and was told I had to fill out a medical records release form to get them mailed to me. 4 weeks after sending those forms in I still haven't received my records. I've not made a decision on the quality of the doctors, but the patient experience from an administrative standpoint is a nightmare.