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Ann Margaret

3 years ago

My mom had many issues with this nursing home. Th...

My mom had many issues with this nursing home. The nursing care is ridiculous. There are a handful that actually wish to do their job, while the remaining staff are lazy. I had complained to my mothers Social Worker, who really pretty much did nothing. I had to call every day to be on top of my mothers care. Calling never helps either because your on hold for 5-10 minutes, sometimes with a nurse who doesn't know anything and no one calls you back. The nurses excuse would be that they were busy in the dining room, they are always in the dining room. The DR on call never calls back either. When my mother was on the 5th floor once, the nurses stole money from her and the social worker made it seem like my mom misplaced the money. My mom was not delusional at all, she knew her left from her right. The home is dark and dingy, very depressing where as they would make the front entrance fancy. A lot of times the floor would smell of urine. You shouldn't have to be on top of your parents if these people are getting money to care for them. Very sad shame on them. Please do not leave your loved one here

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