Ashley English

Review of Bliss Bridal Salon

Bliss has beautiful dresses for brides & bridesmai...

Bliss has beautiful dresses for brides & bridesmaids. However I am NOT happy with my experience with them! Let me just start from the beginning.
I found my dream dress online and searched bridal salons closest to me and Bliss Bridal Salon popped up. I called and booked my appointment to come in and try it on and other dresses. I ended up falling in LOVE with the dress and said YES! After waiting seven months to get my dress back it had a hole on the side. I came from out of town about 2.5 hours away and went home empty handed. They had to send my dress out to get the hole fixed. It was ready the next week for pick up. I took my bridesmaids with me to try dresses on and they all three said YES to the dress. One of my bridesmaids dresses kept getting messed up! They emailed me staying she needs to come in to pick a dress out and for measurements. When I called them I told them she already picked her dress out and was fitted for it! They told me that they lost her measurements and the style dress she ordered and needed her to come back in! I told them no we were not coming back in that the lady helping us wrote everything down and that they needed to find it. They eventually called me back saying that they found her measurements but still needed to find the style dress. They had to send me pictures of dresses to find the one she ordered. After finally finding the dress they ordered it but accidentally put the wrong style number so the wrong dress was being ordered! I had to call them late at night to fix it before the order was placed!
After 3 months of ordering the dresses they all came in, but the same bridesmaid dress came back the wrong size! It was three sizes too big! So that let s me know that they never found her measurements and they just took a wild guess at what it would be! After spending ALL that time and money we should have had a better experience. My dress shouldn t have been torn, and they shouldn t have messed up on the bridesmaid dress.
What was suppose to be fun and exciting time turned into very stressful and frustrating time. I wanted to return all of our dresses because I was sick of the back and fourth and wrong information. No one should have to go through this to get a bridal gown or bridesmaid dress! Hopefully this won t happen to anyone else. Just make sure everything is correct before leaving the salon! Like I said before they have beautiful gowns just upset at how things turned out for us.