Za-he (not sure how to spell his name I m sorry) d...

Za-he (not sure how to spell his name I m sorry) did A wonderful on the customer connection and really made me and my mother feel at home and comfortable within the store. He wasn t really pushy on the sale and he communicated everything with great accuracy on the price from which was seen online. He was also very honest and I feel like as a salesman within the auto industry it can sometimes be hard to come by today. However his manager who actually handled all the paperwork (forgot his name he is a Vietnamese middle aged man) was very pushy on selling the car alarm by extending our finances another year. Turns out the car alarm was already installed and i know for fact that uninstalling the device may lead to damage to the car or extra labor, when it would of been more beneficial for everyone to just not do anything to the alarm and just leave the finances as is. Luckily we declined as if we hadn t we would be paying for something we were going to get either way. I feel as though car salesman should be upfront and honest. I understand that people need to make quotas however if a company is so fixated on making an extra sale at the cost of basically scamming the customer then I believe there should be some serious fixes within the infrastructure of the actual top management within the cooperation.