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Michelle Watson

3 years ago

Was upset with the experience last weekend. I unde...

Was upset with the experience last weekend. I understand its Vegas so outlandish prices, waits, and crowding are part of it. One of my friends was stopped on our way in by a very rude security officer or whatever they are. His reasoning for stopping us was that the friend of mine had a hat on. Ok fine, I had completely forgotten about it and that's typical for the club scene even back home. However he handles it by saying " throw the hat away now or get out of line" I was in shock about how rude his condescending remark was. He follows up with " its just a hat throw it away now" so we did because I didn't feel like losing my tickets over it. Come to find out 30 feet later we could have checked it in. Maybe its my bad for not knowing that but seriously train your staff to be more appropriate its aweful. It was a brand new hat that I reimbursed my friend for because I felt bad. Maybe the security has it like that where money is of no value but we work hard to have our trips. At the very least id figure a world class place to have respect for their guests. Oh but fedoras are ok apparently.

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