I was referred to Member First by my credit union ...

I was referred to Member First by my credit union and contrary to other reviews, I had a great experience . This was due in large part to Jason Smith! Jason promptly answers emails, answered any questions I had when calling him, and they got me a closing date within 30 days of my paperwork going to underwriting! If you have dealings with this company, I strongly recommend you use Jason. His dedication to his job shows, as several times he was responding to my emails before 7:00 a.m. This Company is lucky to have him. I hope with the addition of employees like him this lender is able to make a positive turn around and rid themselves of the negative reviews. I have yet to make a payment as I just got into my home so I am unable to comment on the ease of online payments. I have, however, taken into account the reviews written on this issue. I will update if I encounter a problem.